confluence not allowing page edits

[Reg Hawkins]

I have confluence running in a docker container and have only a few ports open.

I can see the page (i'm logged in as admin) but then when I edit the page do I need to open up more ports in my firewall? if which ones.

[AHPyXA]

I run the same issue today.

Confluence 6.5.0 - Standalone


After some digging I found old file synchrony.pid was never refresh on restart

Stopping confluence service and deleting old confluence/temp/synchrony.pid did the trick

Then I started service again, file synchrony.pid was newly generated and Collaborative Editing works

[Henricus Fluthgraf]

i don´t find this File

Confluence Server 6.6.2

[Henricus Fluthgraf]

i have the same problems. Only cancelling the Synchrony funftion, makes it possible to edit a page. In the same constellatoin it works for about 6 weeks. but from one day to another it wont works any longer.
Windows updates responsible? Port and everathing else hadn´t been changed.

[Nic Brough -Adaptavist-]

Have you worked through the troubleshooting doc mentioned?

[Henricus Fluthgraf]

yes

[Reg Hawkins]

I have just found this and working my way through it, i will let you know what fixed it for me!

https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-x-due-to-collaborative-editing-867362716.html

[Shannon S]

Thank you, Reg!

The error you saw can be caused by a lot of things, and looking in the logs should ultimately help you narrow down the issue.

If that article above doesn't fix your issue, you can have a look here:

• Collaborative Editing and Synchrony Troubleshooting
• Troubleshooting Collaborative Editing

Be advised that Synchrony runs on port 8091 by default.

Once you solve your issue you can let me know and I'll accept your answer as resolved. :) 

Regards,

Shannon

[Reg Hawkins]

I have just switched the collaboration feature off for now

[Shannon S]

Alright, Reg!

If you troubleshoot later do let me know if you run into any issues or have a question.

Regards,

Shannon

[Reg Hawkins]

currently I have confluence running in a docker container and it is using a local host but I have confluence running on 172.28.1.4 is there a way to change the ip address synchrony works on

[Shannon S]

Hi Reg,

It appears you may be able to modify it using a System Property:

• Recognized System Properties

Perhaps this one: 

synchrony.host
6.0.4	127.0.0.1		This is the IP that Confluence uses to connect to Synchrony. It defaults to localhost. Change this if you need to allow Confluence to contact Synchrony via a custom hostname or IP address.

See Change your Synchrony Configuration for further details.

I haven't personally experienced changing this myself but it should help you to get started there.

Regards,

Shannon