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Re-enabling the old editor

Julian Carlson
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June 30, 2020

Hi All,

I used to use Confluence previously at my old company and funny enough recommended it to the newly started company which I'm in, little did I realise that there is now a new editor and well personally it lacks a lot of the ability of the previous editor.

According to the post here : https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNTkzNTMwMjE0MDgwfQ%3D%3D

I can contact support (including making a request here so an atlassian support member notices it and picks it up) to re-enable atlassian legacy editor for my instance.

1 answer

1 vote
Davin Studer
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June 30, 2020

You may have a template for creating a page using the legacy editor. If you do not have that template you can contact support to have them enable the template for your site.

Julian Carlson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 30, 2020

I don't have the template currently, and the company I'm with is still using the free version at the moment as our team is only just growing so only community support is available at the moment, which is why I was lead here if you see the "Atlassian Team" posts.

He recommends to act as I have and wait until a community support member raises it to the Atlassian Team.

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2020

Hi @Julian Carlson

My apologies! That's correct - I'm going to go ahead and raise that ticket for you now.

Check your email in a few minutes and we can get that process started. 

Take care,

Shannon

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