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how do I link my knowledge base in confluence to the a jira service desk project

Tammy Ince September 6, 2018

I want to test the search functionality in a test project using a recently completed space in confluence. My only option are Jira, not Jira Service Desk.

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Meg Holbrook
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September 6, 2018

Hi Tammy!

It's going to sound like a really silly question, but you have an active help desk in the same cloud account, correct? 

2018-09-06_16-40-22.png

Select System (JIRA) and then enter the name of your help desk project. 

Tammy Ince September 7, 2018

Yes, I followed the steps you show but when I go to the portal for the service desk project I am not seeing the content that I expect to see. Should I log completely out of JIRA? Thanks for your help.

Meg Holbrook
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September 7, 2018

Hi Tammy, 

Can you let me know what you're expecting to see and we can further discuss?

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