Community
Products
Confluence
Questions
how do I link my knowledge base in confluence to the a jira service desk project

how do I link my knowledge base in confluence to the a jira service desk project

I want to test the search functionality in a test project using a recently completed space in confluence. My only option are Jira, not Jira Service Desk.

1 answer

1 vote

Hi Tammy!

It's going to sound like a really silly question, but you have an active help desk in the same cloud account, correct?

Select System (JIRA) and then enter the name of your help desk project.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Yes, I followed the steps you show but when I go to the portal for the service desk project I am not seeing the content that I expect to see. Should I log completely out of JIRA? Thanks for your help.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi Tammy,

Can you let me know what you're expecting to see and we can further discuss?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

how do I link my knowledge base in confluence to the a jira service desk project

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Atlassian Community Events