moving jira/conflence to a differend site

[sandor mikus]

As i moved VM to a new site, (hosting jira/confluence) i cant connect to colfluence, and password reset drops error.

The question is  is there any documentation to relocate the server?

[Nic Brough -Adaptavist-]

See https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html and https://confluence.atlassian.com/adminjiraserver/migrating-jira-applications-to-another-server-938846962.html

[sandor mikus]

Im sorry i didnt provide the whole envoroment.

we have server A on site x running Confluence /Jira on localhost msssql, on a virtual machine.

i did a test to clone the whole server to the different site, (site b and server x) but the jira on the new server connecting to the old database, anc i couldnt even log in to the confluence after i changed the server ip according to the new site.

i have also tried to reinstall conflience on the server but i got error around licencing because the reinstalled confluende has a different server id...

so i dont now wich scenario is makes the minimal impact, because im stuck with the licence moving, the database config of Jira/confluence.

Is there any supported scenario to relocate the whole?

do i have to try to move and rewrite config files to connect to the new sql booth jira/confluence? or i have to reinstall them?

Short question: reinstall, or move/manual config files editing?

Thanks for your help in advance!

Cheers: Sandor

[Nic Brough -Adaptavist-]

The articles I pointed to before are about moving a Jira and Confluence to a new server.

I suspect you've missed the parts about relocating the databases (assuming you need to move them)

[sandor mikus]

first of all thanks for helping me.

At this point i have and old colnfluence/jira installation and an identical one on the other site.

my problem was the database collation (mssql) was not supported on the old one (production), and now i have the supported collation on the new one.

This way my only option to migrate is the xml backup restore/ file copy process that im working on at the moment.

Ill send feedback.