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"Guest" option is missing while trying to add external collaborator.

Scott Beeson
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September 28, 2022

I'm following the guide here: https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/

It states to "Unselect User" and "Select Guest".  I do not have this option.

2022-09-28 15_41_52-Administration and 1 more page - Work - Microsoft​ Edge.png

 

Apparently this is a new feature that's being rolled out. What other options do I have if I want to add external collaborators?

1 answer

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2 votes
Answer accepted
Andy Gladstone
Community Champion
September 28, 2022

@Scott Beeson you are correct. External Collaboration is feature that is just rolling out at the beginning of October 2022. It will take 4-6 weeks to be live in all Confluence Cloud instances. If you need to add external collaborators at this time you will have to invite them as a paid user, but will be able to disable them and re-invite them as a Single Space Guest when this feature goes live.

Unfortunately Atlassian is not great about placing dates on their documentation, so the article you have found is pre-mature. 

Scott Beeson
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 29, 2022

I spent 2 hours yesterday completely redoing all our permissions so I could safely invite some external users and ensure they only have access to the specified space.

I'm going to be very upset if this feature gets rolled out to me in the next couple days :D

Narrator Edit: It did.

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Andy Gladstone
Community Champion
October 2, 2022

@Scott Beeson if my answer helped you, please mark it as accepted so others can find it. Now that it is October, I hope we both get this functionality in our instances SRTL.

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