why can't i expand the first epic

[Ethan]

Hi community,

Refer to diagram below.

Can someone please help me why is it that i am unable to expand the first epic? This happened after I switched to Atlassian latest interface.

Thanks in advance. 

[Bill Sheboy]

Hi @Ethan 

After Jira UX changes, some things to try are:

• refresh the page
• log out and back in
• log out, clear the browser cache, close all browsers, then open one browser and log back in

Other than those, would you please confirm the configuration you are showing?  It appears you have:

• a company-managed project
• parallel sprints enabled, and multiple sprints are active for the board
• the board's Group by is set to Epic
• you have three Quick filters selected (What do those filters include?)
• the board is currently filtered using your avatar to only show your assigned work items
• multiple work item types included as children of Epics
• the work item which does not display (in the Epic swim lane) appears to be in the column "IN BA"; Is that also the only status mapped to that board column?

Have you selected any other filtering / options which are not shown?

Kind regards,
Bill

[Danno]

@Ethan in addition to the suggestions from @Bill Sheboy, verify if the issue in that Epic is captured in the filter for that board.