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why is connect to confluence option disabled in copilot studio

hb385001
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April 28, 2025

In copilot studio, when adding knowledge, confluence is disabled and is shown as unavailable

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Pavel Junek
Community Champion
April 29, 2025

HI @hb385001,

Welcome to Atlassian community!

I guess, that the issue with the Confluence connector being disabled in Copilot Studio is related to integration limitations and permissions. 

According to the Atlassian Community, the Confluence connector might be shown as unavailable in Copilot Studio due to rights issues or the need for specific permissions. It is suggested to contact Microsoft support directly for guidance, as this might be a rights issue with Atlassian.

Pavel

hb385001
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 29, 2025

Hi Pavel, 

Is it because I'm in a free trial version in Copilot Studio?

Can I please know what exact license do we need to create and manage agents for an Organisation?

Thanks

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