Refresh didn't work when using "Insert JIRA issue/Filter" Macro

[Richard Coffre]

Hi all,

I insert the macro 'Insert JIRA issue/Filter" in a Confluence page.

When I preview the page, everything is OK.

But when I save and see the "real" page, I have the error message "Refresh didn't work. Try again or click an issue to see it in JIRA".

Do you have any ideas?

Best regards,

Richard

[NotTheRealStephenSifersNOPENOPENOPENOPE · Accepted solution]

What version of JIRA and Confluence are you presently on?

Looks like a similar issue was resolved on an older version:

https://jira.atlassian.com/browse/CONFSERVER-38687

[Junio Fernandes]

I have the same problem, but not using custom fields on order clause. Preview works, updated not.

My filter (sanitized):

issuetype = Bug AND Environment in (Production) AND project in (PRJA, PRJB, PRJC) AND (fixVersion in unreleasedVersions() OR fixVersion is EMPTY) AND status not in (Done) AND Origin in (Development) AND ("Epic Link" is EMPTY OR "Epic Link" not in (EP-1, EP-2)) ORDER BY status ASC, project ASC

[Junio Fernandes]

I solved my question with this:

https://jira.atlassian.com/browse/CONFSERVER-54583?focusedCommentId=1858200&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1858200

It may help others too.

[LANeo]

We had a problem with this macro when there were special characters in the query result.

This filter worked well: "key IN (ABC-1, ABC-2)"

This did not: "labels IN (učebny, kanceláře)"

I can confirm that the link provided by Junio Fernandes solved our problem with the macro. (Confluence Server 7.8)

[Stephanie Willis]

I'm having this issue now on Cloud

[Theodoros Antoniadis]

I have the exact same problem even when I use the filter ID ("Filter = 99999")

[Theodoros Antoniadis]

I still have this problem even when I use the filter ID !

[Andy Hurley]

I am seeing the same issue even when there are not special characters and when I limit the displayed fields to just the key. Doesn't seem to be any workaround except to use the filteresults macro instead.

[Giorgi Tsitsvidze]

it helps me ...  7.4.4 

https://confluence.atlassian.com/confkb/filesystem-encoding-is-written-as-ansi_x3-4-1968-even-though-the-server-is-set-to-utf-8-658735809.html