Replace jira macro domains?

[Kean Erickson]

Hello, I have a document with a ton of jira macros for issue counts. We recently migrated subdomains on the cloud service, so all the macros now just say "Authenticate to see issue details".

Is there any way for me to fix the subdomain for every jira macro in the document? 

[Diego · Accepted solution]

Hello @Kean Erickson !

As I understand, your domain URL has been changed as in what is described here:

• [Atlassian Cloud] Changing the cloud instance URL address or migrating to a new cloud instance
• [Atlassian Cloud] More Easily Change Atlassian Cloud URL Domain

With this in mind, please allow me to ask you a few questions:

1. Is this affecting newly create Jira Issues macros?
2. What happens if you copy the page with affected macros?
3. What happens if you try to edit the affected macros?

Other than replacing the macros manually, I believe you may need to contact your Site Admin so the Admin can contact Atlassian Support for further assistance with this behavior:

• [Atlassian Support] Contact Support

Let us hear from you!

[Kean Erickson]

Thank you for the reply, it seems to have been an authentication issue with jira. The macros are loading properly now.