Hello,
i have a custom script that is fetching data every 10 minutes in ScriptRunner Jobs. After days of working without a problem, it just stopped working. There is no error in logs or a failure message and if i run the script manually it is working normal.
What could possible be the problem?
Best regards
Benjamin
Hi Benjamin,
You could check the suggestion from Peter. Perhaps you can find some information from there that could help to resolve the issue.
If you can't find anything helpful there and the permission is indeed correct, could you share the script and what it does? We might be able to get more clues from there.
Regards,
Der Lun
This is just a guess here... but check that the user assigned in the job to run the script as is still a valid and active user with the correct permissions.
You can also investigate the job history in the jira admin screen Scheduler Details under com.onresolve.sriptruner:UserScriptJob
There you will see last run and next run.
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Hello!
We have the same problem here. When we run manually works perfectly. We followed the steps provided by Peter, but still not working. Has anyone encountered the solution for this?
Best regards,
Bruno Reis
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I have the same problem. My jobs simply stop executing without any errors. In Scheduler administration, it is recorded that the job ran, but there are no changes. The user executing it is active and has all necessary permissions. It just stops executing
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