Select Confluence Macros no Longer Updating

[Rob Stone]

Exec Summary

It appears that certain macros - including (but perhaps not limited to) the Page Properties Report and the Recently Updated macros - are no longer updating on my space in the cloud - it appears this issue started on 08/23/2023 @ 7:00 PM UTC. Before I jump down a rabbit hole, I was wondering if anyone has run into this before, or if it is related to an outage.

Steps to Recreate

Recently Updated

(Below assumes you already have a page with the recently updated macro).

1. Create and update a new page of your choosing, and make/update an existing page.
2. Review a page with an existing recently updated macro - no changes after 8/23 @ 7:00 PM UTC are reflected.
3. Add a new recently updated macro onto a new or existing page, it will show no changes after 8/23.

Page Properties Report

1. Assuming you already have a page property report, note the records/selection criteria on said macro.
2. Add a new page and page property configuration and label the new page (note, doesn't seem to matter whether you have a custom page property ID or not) such that the new page should be picked up by the existing page property report.
3. Refresh your existing page property report - the new article will not be listed.
4. Create a new page property macro on a new page
5. Create a new page property report on a new page - when you first add the macro it will appear that page property reports are being pulled, but as soon as you make a configuration update (ex. selecting a page label, parent page, etc.) it will show no content found.

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It is extremely unusual to me that this is impacting both new and existing macros. Does anyone have any troubleshooting tips? Or is this perhaps related to the data lake issues reported on 8/24?

[Rob Stone · Accepted solution]

Closing this post - it seems like this was related to one of the outages between 8/23 and 8/24 in the Atlassian cloud platform. Macros are refreshing as expected as of this morning!