Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Setup atlassian authenticator on new mobile phone

Ahmad Idrus Jaafar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 28, 2025

I am changing mobile phone and want to setup authenticator. Atlassian procedure is to enable two-step verification, which I already did, but I cant see any "Authenticator app" option to select. The browser just back to "Security" page with "Change your password", "two-step verification", "API tokens" and "Recent devices". How to proceed?

1 answer

0 votes
Vronik
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 28, 2025
Ahmad Idrus Jaafar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 28, 2025

Thanks

Dual Shield
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 20, 2025

If you want to use TOTP authentication, but don't want it on your mobile phone, you could consider using a programmable token with Atlassian (the main advantage being a programmable token is fully self-contained so works independent of your mobile phone and your phone's battery).

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events