Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Somehow the account changed or org admin email

Joe Thomas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 9, 2025

The system changed our org admin email to a temp one and don't have access to it. We can't get support to respond and can't do anything with our account. Any suggestions on a way to get this resolved rather than moving to another software?

1 answer

0 votes
Samuel Gatica _ServiceRocket_
Community Champion
April 9, 2025

Hi @Joe Thomas 

Unfortunately, we do not have access to any user accounts.

Only the Atlassian Support Team can help you to restore the account.

 

Best regards

Sam

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events