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Sorry, we are unable to automatically upgrade your Confluence installation as it is not version 3.5

Philipp Morath June 3, 2019

Sorry I have not done any update for some time. My current version is 6.11.0. I just tried to install the 6.13.5.

But I get the error message:

"Sorry, we are unable to automatically upgrade your Confluence isntallation as it is not version 3.5 (or later)"

I also tried installing verion 6.11.2 and 6.13.3 but the same error appeared. What's going wrong?

 

I don't find the exakt error message, but these:

https://confluence.atlassian.com/confkb/cannot-upgrade-confluence-3-5-or-later-using-the-confluence-4-0-x-installer-264705635.html

Does that help?

https://confluence.atlassian.com/confkb/upgrade-troubleshooting-180847191.html

 

 

1 answer

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Dave Bosman [Realdolmen]
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June 3, 2019

Hi @Philipp Morath 

Did you check the resolution (symptom 1) in the article? Did you check it? What is the result? 

Regards

Dave

Philipp Morath June 4, 2019

Hi Dave,

I tried both. But my pom.properties in the following directory:

C:\...\Atlassian\Confluence\synchrony-proxy\META-INF\maven\com.atlassian.synchrony\synchrony-proxy\

There are no directories like these:

<Confluence Installation>/confluence/META-INF/maven/com.atlassian.confluence/confluence-webapp

Should I create all these folders and put my pom.properies in?

#Created by Apache Maven 3.3.9
version=2.0.1
groupId=com.atlassian.synchrony
artifactId=synchrony-proxy

That's why I'm a little bit unsure...

Regards

Philipp

Dave Bosman [Realdolmen]
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June 4, 2019

Hi  @Philipp Morath 

If you do not have it, please create the pom.properties in the correct folder <Confluence Installation>/confluence/META-INF/maven/com.atlassian.confluence/confluence-webapp

But first make sure you are in the correct folder. (default install folder in linux is /opt/atlassian/confluence) 

Add this in the new file

version=6.11.0
groupId=com.atlassian.confluence
artifactId=confluence-webapp 

 

After you created it, try to upgrade again. 

Regards

Dave

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Philipp Morath June 4, 2019

Hi @Dave Bosman [Realdolmen]

that really seems to work. I have created all the directories and the properties file.

I can go through the wizard and there is no error anymore.

But why is my installation so weird?

Regards

Philipp

Dave Bosman [Realdolmen]
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 4, 2019

Hi @Philipp Morath 

I'm happy for you that it works now.  :-) 

But i'm afraid i do not  know why this happened. 

Regards

Dave

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