Super slow report performance after 7.4.4 to 7.13.0 update on confluence server

[Gregory Muir]

So, sometimes page property report and charts will get slower over time as people add data that goes into them. 

That is not the case here. We performed the update and the performance subsequently fell off a cliff. Server looks healthy but everything is slow. We're moving from one LTS to another so whatever bug we're encountering must have arrived in one of the intervening versions but we're not sure where that would be. 

Has anyone else encountered an issue with this recently? I'm going through the archives looking for answers, not finding much directly applicable yet. 

[Pavel Junek]

Hi Gregory,

We haven't upgraded to Confluence 7.13 at this time, but we're getting ready for it.

In case of performance problems you can look at Best practices for performance troubleshooting tools or Troubleshooting Confluence performance issues with thread dumps  and then create a ticket directly to Atlassian support (Requesting Performance Support) and provide them with various measurements, which are here after.

Pavel

[Gregory Muir]

Thank you! I'll do this now. 

[Gregory Muir]

We do have a ticket in with them now. Let's see how it goes! 

[Gregory Muir]

I'll add that most other pages using page property report are pretty fast. The one that's doing the worst, it's the chart from table that's killing it. Remote them completely, it's decent performance. We have three charts and together they just murder the page. Was fairly fast on the earlier version.