Survey macro doesn't work - HTTP 400: Ballot not found

[Adrian SANMIGUEL CALAHORRA]

Morning all,

Anybody know why the survey macro doesn't work? Every time I try to vote, I got the message HTTP 400: Ballot not found.

Best regards,

Adrian.

[Andrii Maliuta · Accepted solution]

Hello @Adrian SANMIGUEL CALAHORRA .

 If there are any issues with macro work, they should be written in the LOG files of your Cnfluence at "{confluence_data_home}/log/atlassian-confluence.log" (+ other log files in that folder) and also 'catalina.out' log file at "{CONFLUENCE_HOME}/logs/catalina.out". The persons that have access to your server can check the logs and see what causes the macro rendering error.

[Adrian SANMIGUEL CALAHORRA]

I have identified the reason why it was happening. I have created two surveys on the same Confluence page with the "same questions". It was just a matter of adding a dot on the attribute to be voted and now it works.