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Tips on auditing & maintaining up-to-date details in a knowledge base?

Jenny Roselyn
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August 26, 2021

We use a confluence space to document details about our software in several different sections/ areas of our product. Wondering if anyone has tips on organizing and reviewing each section regularly to make sure it stays up to date? Are there any tools that make this quick and efficient quarterly?

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Mikael Sandberg
Community Champion
August 26, 2021

Hi @Jenny Roselyn,

Welcome to Atlassian Community!

One option is to use apps to get a workflow in place for reviews and reminders when it is time to revisit them. I am using Comalatech's apps for this, Comala document control and Comala publishing, but there are other apps on the Marketplace that can do this too. Comala document control has a workflow that allows you to set a expiration period and will send out a reminder when it is time to do a review.

Jenny Roselyn
I'm New Here
I'm New Here
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August 27, 2021

👍 Thank you

0 votes
James Conway
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September 9, 2021

Thanks for the recommendation @Mikael Sandberg !

@Jenny Roselyn if you require a custom workflow to manage your documentation lifecycle, you may want to consider Comala Document Management.

If you want to learn more about our apps, you can check out our webinars or reach out to our friendly Customer Success team at https://support.comalatech.com

All the best

James
Senior Product Manager

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