Uanble to update Confluence 8.5.23 to 9.2.5

[Christoph]

Hello, I wanted to update our Confluence production instance from version 8.5.23 to version 9.2.3. After the update everything looks ok. But when I click on login in the top right corner to get to the login page, the following error is displayed:

We still have a Confluence test instance. I have also updated this to version 9.2.3. The test instance does not have the problem. The login page opens without any problems.

The test instance uses only the internal directory for authentication and the production instance uses Active Directory on first position and the internal directory of Confluence onn second position. Can the problem be caused by the configured Active Directory?
Otherwise, the test and production instances differ in that not both instances have the same plugins from the marketplace installed.

Currently our Confluence prod instance is running again, because I have reverted the previously created snapshot in vCenter and the previously created data dump in the Orcale database. Nevertheless, I have to update to 9.2.3 at some point.

Unfortunately, I did not save the Confluence log file before restore. 

[Tinker Fadoua]

@Christoph 

• What steps did you follow for the upgrade?
• Did you try to upgrade to 9.0.0 first? 
• What are you seeing in the application logs?

Best,

Fadoua

[Christoph]

• What steps did you follow for the upgrade?
  1. backup linux server und database
  2. download atlassian-confluence-9.2.5-x64.bin
  3. chmod a+x atlassian-confluence-9.2.5-x64.bin
  4. systemctl stop confluence
  5. bash atlassian-confluence-9.2.5-x64.bin
  6. copy ojdbc10.jar to /opt/atlassian/confluence/confluence/WEB-INF/lib/
  7. copy cacerts from confluence backup to /opt/atlassian/confluence/jre/lib/security/
  8. edit /opt/atlassian/confluence/conf/server.xml
  9. edit /opt/atlassian/confluence/bin/setenv.sh
  10. systemctl start confluence
  
  
• No. I upgraded from 8.5.23 to 9.2.5
  
  

• Unfortunately, I can no longer say exactly. When I start a new attempt, I'll copy the errors here. But that may take another 1-2 weeks.

[Tinker Fadoua]

@Christoph 

From my personal experience I always upgraded to Major version first, then upgraded to the desired version since it is easier.

Yes please if you can share the logs info but only once you hide any confidential information.

Best of luck!

Fadoua

[Christoph]

I tried again on Monday, June 30th. This time, I first upgraded from version 8.5.23 to version 9.0.1 (Confluence version 9.0.0 isn't available). I then upgraded to version 9.5.1. However, I encountered the same error as when I directly upgraded from version 8.5.23 to 9.5.1.

This time, I saved the logs after upgrading to version 9.5.1:
https://privatebin.net/?344bdfa836a28c25#5d4sKT39zthiC9sA1SrPW2Lg4XK3SA6y7DDzne5S4q2L