Unable contact support

[Sergey Panchenko]

My account lisence expired without any previous notification. 

I've created a ticket to contact support.  But has no any feedback and my tickets not dispayed by link https://support.atlassian.com/requests/ 

Direct link to the created ticket https://support.atlassian.com/requests/#!/CA-2447102?src=email   is not displayed too. 

Pls tell me how to contact COnfluence support to resolve the problem ? 

[Srinatha Tondihal]

Hi Segey,

Welcome to Atlassian Community. 

I wanted to know if you tried to create ticket using below URL?

https://support.atlassian.com/contact/#/

Thanks,

Srinath T 

[Sergey Panchenko]

Srinath, 

Thank you for your reply. 

I've created a ticked by link https://support.atlassian.com/contact/#/  

I had confirmation Email from Atlassian as the ticket created.  This is link to created ticket in confirmation Email https://support.atlassian.com/requests/#!/CA-2447102?src=email 
But when I open this link I get web page with message UNABLE TO DISPLAY REQUEST 

Still no any feedback from Atlassian 

Pls help

[A A Ron Geister [Trundl]]

@Ser 

They should get back to you through the ticket but should route to email. It will not display for us as we are not part of the ticket. If you need you could try and file a new support request using the https://support.atlassian.com

Scroll down to bottom of page and find the file support ticket area.

I hope this helps.

[Sergey Panchenko]

My list of support tickets is empty. 

I've created another ticket but don't have any Email confirmation for the second ticket. 

My Confluence site is blocked and I have no idea what happened.   

Don't have any confirmation my tickets submittted to Atlassian.  

I need some solution to understand Atlassian has my ticket and working on it. 

Pls help