Unable to Insert Confluence Macros

[tfetner]

I'm finding that I'm unable to insert Confluence macros related to "Jira" or those populating the "external content" listings.

Any advice?

All other macros insert and work as designed.

THNX

Tim

[tfetner]

No one have a solution?  Come'on Atlassian...

[tfetner]

I'm selecting the macros (any of them) that come up when typing "Jira" in the macro search field.

ALL other macros work fine

i.e. 

• Jira Issues
• Jira Charts
• Jira Road Map
• Jira Legacy
• Jira Timeline
• Create Jira Issue
• Jira Issues Calendar

[Barbara Szczesniak]

@tfetner Is your Confluence instance connected to your Jira instance? I don't know much about this (not a Site Admin), but I found this tutorial: https://www.atlassian.com/software/confluence/resources/guides/extend-functionality/confluence-jira#integrate-confluence-jira 

There are probably other pages in the Atlassian documentation that describe how this works or maybe the documentation about the macros specifies the necessary configuration.

[Nikola Perisic]

Hello @tfetner ,

Do you get any error message when you try to insert the confluence macro for jira?

[tfetner]

No error messages.  Macro does not appear on screen.  Again this is just with "Jira" macros.  I can insert another macro, and all works as expected.

Help is appreciated.

[Nikola Perisic]

Just to clarify: are you using the "Jira Issues" or the "Jira Legacy" macro - legacy is outdated?

[tfetner]

Confluence and Jira both Cloud versions...