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Unable to connect Confluence Cloud to Slack

Jim Block
Jim Block
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January 12, 2024

I have added Confluence to Slack successfully, and see the "Welcome to Confluence Cloud" page in Slack. When I click on the "log in to continue" button in Slack, the Link Confluence Account page opens in my web browser, and when I click on the Connect Accounts button, I get a pop-up message that says "You are not authorized to install Confluence Cloud on <my Slack account name>", which appears to come from Slack. The subtext says that I don't have permissions to install the app on this workspace. Which workspace has the permission problem: Slack or Confluence?

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Deivid Araujo
Deivid Araujo
Contributor
January 15, 2024

Hi!

 

Based on the error message you provided, It seems that you don't have permission to install the App in Slack.

 

Can you share a screenshot of the error?

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