Unable to create new page in Confluence

[Dharani]

Hi Team,

I have integrated Confluence with IIS. After IIS integration, when I try to create a new page it is loading for long time and showing an error as "Something went wrong after loading the editor. Copy your unsaved changes and refresh the page to keep editing." or "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issue? Contact your Confluence admin".

Kindly help me to resolve this.

Thanks

[Davin Studer]

Have you followed the steps on this article? It explains how to setup IIS as a reverse proxy for Confluence.

https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html

[Dharani]

Hi Davin,

Thanks for the reply. I have referred the same link you given above and did all configuration as given in that link.  But still I'm unable to create or edit pages in my confluence. 

[Davin Studer]

I remember that we had that issue as well at one time.  We also added this java runtime parameter which is not in the article above.

-Dsynchrony.proxy.enabled=true

Make sure this one is enabled too ... which is in the articel above.

-Dorg.apache.tomcat.websocket.DISABLE_BUILTIN_EXTENSIONS=true

[Dharani]

I have added the above given parameter and restarted the service, but still facing the same issue. For your information, we are having confluence installed in one server and IIS running on anther server. 

Without the IIS proxy, I'm able to create and edit pages. Kindly help me to resolve this.

[Dharani]

In the chrome developer tool, I found 404 error while creating page as given below

GET https://XXXXXXXX.com/confluence/synchrony-proxy/heartbeat?_=1594356455377 404 (404). Kindly help me.