Unable to make new Smart Terms entries global

[Marya Mercado]

Although terms previously entered into our Smart Terms glossary are global, there is no option when entering a new term to make it global. 

We've reviewed the Smart Terms settings and all boxes related to globalizing terms appear to be appropriately selected. 

[Salma Sahnoun_Creativas_]

Hi Marya,

You can reach out to the support team of the app from here. 

I tried putting the answer here, but it keeps saying that "I have an invalid HTML". 

Anyway, once you reach out, the support will reply as soon as possible. 

Regards,

Salma