What is the steps and processes to update from my current version to the most recent version?
Are there any issues we need to be aware of?
If there is technical issues while updating to the new version what are the IT help options?
Hi Darcy, if you are on Confluence Server or Data Center check this page: https://confluence.atlassian.com/doc/upgrading-confluence-4578.html
If you face issues you can come here, the Atlassian Community, or contact the Atlassian Support, if you have a license with valid maintenance and support (10 User licenses are not supported by Atlassian). See Support FAQ for further info on Atlassian Support: the https://confluence.atlassian.com/support/support-faq-387940794.html
Also there are Atlassian Partner all around the world who offer technical support and consulting: https://partnerdirectory.atlassian.com/
Cheers
Niklas
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