Upgraded Confluence License does not

[KP11]

Hello,

We upgrading Confluence on exiting server from 3.4.6 to 4.3.3. the license in the database should transfer at startup but i am getting request to enter license. I checked DB jar file and it is in use. Any reason why confluence is transfering the license?

[Daniel Borcherding · Accepted solution]

Hello,

Your idea to generate an evaluation license is a great one. It can simplify things through an upgrade greatly. The onlt bother is moving back to your original license at the end of the process.

I wrote an article on a similar issue earlier today.

https://confluence.atlassian.com/display/CONFKB/Fixlicense.action+Does+not+Resolve+License+Issue+During+Upgrade

There should be a prompt to fix a license issue, but occasianlly it does not work. This is a workaround to help with these rather esoteric license issues.

[KP11]

Hello,

I added the lines to my confluence.cfg.xml and restarted tomcat service. Still got the same message at startup asking for license.

[Daniel Borcherding]

Hello,

Another thing to check is that you need to go through a Confluence 3.5.x intermediary befor jumping all the way to 4.3.3. Confluence's license is contained within the confluence.cfg.xml and not stored in the database at all.

You may be being prompted for a licesnse because you did not move your existing <confluence_home> direcotry with your install. Confluence is not a soley database driven utility. It has a filesystem component in the form of your <confluence_home>

You will need to make changes to the <confluence_install>/confluence/WEB-INF/classes/confluence-init.properties to point to the existing <confluence_home> direcotry.

If you feel that you haev done these steps correctly I would create a ticket on http://support.atlassian.com. Please be sure to include a support.zip with your issue.

[KP11]

Yes i checked and the confluence-init.properties point correctly to: confluence.home=E:/Conf_home

E drive is network nad has the CFG file with the license hash/message