User receiving "Page Tree Failed to Load" followed by "Something went wrong. Refresh page and try ag

[jgraham]

Hi all,

I have a user in my company who is using the same browser as the rest of the office, however when she is getting the below error on multiple links. This has been going on for a few days now and we're not entirely sure what's causing it. I've reviewed her browser settings and confirmed that everything is up to par. Any ideas?

Best,

Jamie

[Raul Pelaez _TecnoFor - Marketplace Partner_]

Same error today

[Sridevi]

Hi All, 

Me too hitting the same error!

[Nicole]

Hi Jamie: I had this issue in the past. I suggest submitting a ticket. Also, see https://jira.atlassian.com/browse/CONFCLOUD-67772.