Viewfile macro doesnt work

[Sergey Kondakov]

I see icons of documents, but viewfile macros\plugin cant show it. I can download any docs.

I see following error at any doc when I click to show document fuature

viewfile: com.atlassian.confluence.macro.MacroExecutionException: com.atlassian.confluence.macro.MacroExecutionException: The viewfile macro is unable to locate the page "Рабочая документация фаза ТП" in space "ITS"

But document is present. Also with macro doesn't show the list of attachments.

[Sergey Kondakov]

When I try to register TT I see that technical support for starter license was stopped.

[Kishan Sharma]

Yes, that is right, more details about it on this link

[Sergey Kondakov]

Jira working fine at the same server but confluence can't open documents, Looks like viewpdf \ viewexcel and etc can't start. Office Connector is working.

[Kishan Sharma]

There was a bug related to similar error, but not sure if that is affecting your version (7.14.0 which you have selected in this question), you will find a workaround mentioned in it, you can try that to see it works.

[Sergey Kondakov]

root@dev:/# locale -a
C
C.UTF-8
en_AG
en_AG.utf8
en_AU.utf8
en_BW.utf8
en_CA.utf8
en_DK.utf8
en_GB.utf8
en_HK.utf8
en_IE.utf8
en_IL
en_IL.utf8
en_IN
en_IN.utf8
en_NG
en_NG.utf8
en_NZ.utf8
en_PH.utf8
en_SG.utf8
en_US
en_US.iso88591
en_US.utf8
en_ZA.utf8
en_ZM
en_ZM.utf8
en_ZW.utf8
POSIX
ru_RU.utf8

[Sergey Kondakov]

LANG=ru_RU.UTF-8
LANGUAGE=
LC_CTYPE="ru_RU.UTF-8"
LC_NUMERIC="ru_RU.UTF-8"
LC_TIME="ru_RU.UTF-8"
LC_COLLATE="ru_RU.UTF-8"
LC_MONETARY="ru_RU.UTF-8"
LC_MESSAGES="ru_RU.UTF-8"
LC_PAPER="ru_RU.UTF-8"
LC_NAME="ru_RU.UTF-8"
LC_ADDRESS="ru_RU.UTF-8"
LC_TELEPHONE="ru_RU.UTF-8"
LC_MEASUREMENT="ru_RU.UTF-8"
LC_IDENTIFICATION="ru_RU.UTF-8"
LC_ALL=

[Kishan Sharma]

HI @Sergey Kondakov I suspect it could be due to the encoding issue of russian language characters. If you try to update the page title to english language, does that make any difference ?