Waiting for product key after ordering Alfresco in Atlassian Confluence

[Chris Held]

Hi!

On the 24th of october we ordered the Alfresco in Atlassian Confluence plugin as it could not be obtained through the Atlassian market place. We have yet to recieve a key to enable the full version and are running on a trial version since the 29th of october. Can you please give us an estimate on how long the process will take for us to get the key? It would be much appreciated.

Cheers,

Chris

[Peter Van de Voorde · Accepted solution]

Hi Chris,

I would contact the Appfusion support directly here : http://www.appfusions.com/display/CONFALF/Support

They should be able to help you, this is more a community for Atlassian users and less for product licensing.

Best regards,

Peter

[Peter Van de Voorde]

Hi Chris,

Twitter is also a great alternative to get a quick response ;)

Good luck.

Peter

[Chris Held]

Hi Peter,

Thanks for the quick reply. I've placed my question there before I placed it here. But since they did not answer to a question I sent them last week and actually have not given any sign of being alive I decided I may be able to poke them in here. I saw they also reacted to other posts on this site. :)

Cheers,

Chris

[Ellen Feaheny [AppFusions]]

Sorry you had delays - we were changing around our support personnel at the time. Growing pains. Yet far evolved now!

[Chris Held]

Thanks, Peter! I'll use that as a last resort tomorrow. :)