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What is the supported / recommended method to hide or disable the "Forgot your password?" link ?

Jerome McHugh November 23, 2020

What is the supported / recommended method to hide or disable the "Forgot your password?" link on the Confluence login page as our Server instance is LDAP integrated to Active Directory.  This is confusing to end users

 

 

2 answers

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Jerome McHugh
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February 17, 2021

Known Error Condition

On the Confluence Login page, a user selects the Link for "Forgot your password" and attempts to change or update their password but this does not work as expected.

Cause

This error occurs when Confluence is configured to use an external LDAP user repository such as Active Directory, but the Security Configuration has not been updated correctly

Solution

The Confluence configuration can be modified to NOT display the Link on the login page

Navigate to Administration >> General Configuration >> Security Configuration >>

On the Edit Security Configuration page select the Edit button, then select the check-box for External user management.  Save your change.

The Link will no longer be displayed on the Login page.

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Vero Rivas
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February 17, 2021

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