What's this HTTP error?

[Denis K]

Unfortunately, I'm unable to report a bug, so I decided to raise this issue here for the relevant team to review and resolve as soon as possible.

Our product is CONFLUENCE

We are unable to upload any legal documents, PDF files—it keeps displaying an HTTP error.

Could the development team look into this and fix it as soon as possible?

Status code: 520

[Barbara Szczesniak]

Hi, @Denis K I just wanted to let you know that this community is made up of users of Atlassian products who try to help each other out based on our own experiences and knowledge.

Can you provide more information to help us try to assist you? For example, the version of Confluence will affect the steps/features/known issues. Also, what steps have you followed that result in this error? Are you trying to insert the files in a specific location on the page (I'm not sure if you can add multiple files at once this way, but this is also dependent on your version)?

[Anandhi Arumugam _Cprime_]

Hi @Denis K Welcome to the community!

Have you tried uploading attachments to any other issues? Is it this specific issue that shows the error while uploading the attachments or is it common across the instance? Also, are you on DC or Cloud?

[Denis K]

It seems to work now...please disregard this issue and thanks for the support

[Denis K]

Issues persists, we are on DC.

Steps to reproduce:

1. Click insert more content

2. Select Files and images

2. Upload a PDF file

[Anandhi Arumugam _Cprime_]

Did you check your permissions on the space?

Is this issue happening only for PDF files or all attachment types in general? Is this issue scattered across the instance? Can you check if other type of attachments are accepted?

[Barbara Szczesniak]

@Denis K You may also want to check with your admin to see if there is a limit set on the size of attachments. I'm not sure if this is a thing in DC.