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Why I cannot share with Confluence-users

Consu
Contributor
February 26, 2015

Hello, I wanted to ask you guys if it is normal that I cannot use the group Confluence-users to share a page or a question. I can share with a group without a problem, but not with Confluence-users. It says that that group doesn't exists, which is clearly false...

A bad feature or my local issue?

thanks for the help!

2 answers

5 votes
Consu
Contributor
March 9, 2015

hello, just following up on this. It is a bug, already open on https://jira.atlassian.com/browse/CONF-33616
If more people experience the same, please vote for this one!

C
Rising Star
Rising Star
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August 21, 2015

is this causes by having multiple directories? We have an internal Confluence directory where the Confluence-user group is stored, we later switched to use JIRA (external managed directory) to manage our confluence users. the groups that are missing seem to be groups located in Confluence local user database.

1 vote
Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2015

Hi Consuelo,

AFAIK this should work as with any other group. May I know which is the Confluence version that you are trying to perform this action? have you tried with another version or in another instance for this behavior?

Cheers,

Rodrigo

Consu
Contributor
February 27, 2015

Hello Rorigo, thanks for the answer. I am using 5.6.5. I cannot actually test on other versions, I have only this one :-/ How do you suggest I can troubleshoot this?

Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2015

HI Consuelo,

If you can copy this Confluence to a test server and perform an upgrade there to the latest version, that would be my advice. I suspect there is a problem with the current instance and upgrading might help. Also, try to mention confluence-administrator local group and check if that works.

Cheers!

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