Why are all my confluence pages suddenly gone?

[david_schmittwilken]

All my confluence pages are not available anymore, but in the preview on what I changed they are still mentioned. How to get them back and why are they gone in the first place?

[david_schmittwilken · Accepted solution]

The reason was, that my subscriptions to Atlassian Free Cloud Plan was canceled.

[Jessica Gremillion]

I just had the same thing happen! All my confluence pages are gone. However I don't know how to reach support to ask them to restore, I just get redirected here to community. 

[Diego]

Hello @david_schmittwilken !

After reading your question, it is not quite clear what is the situation at hand.

With this in mind, I would like to ask you a few questions. Here we go:

1. What happens if you click on the pages that are being displayed in the “Recent Pages” section?
2. If you click any of the pages, is there any error thrown?
3. Are you still able to access your existing spaces?
4. Are you still able to create new pages?

Also, would it be possible for you share a screenshot if there is any error thrown when you try to access the pages displayed in the “Recent pages” section? Just be careful not to disclose any sensitive information within the screenshot. Our community is an open space where everyone can see everything.

Let us hear from you!

[david_schmittwilken]

Hello @Diego ,

today I got my problem solved. My subscriptions to Atlassian Free Cloud Plan was canceled. I am not sure why it was canceled, but one of the other atlassian support guys reactivated it and now I have all my pages back!

[Diego]

Wonderful to hear that @david_schmittwilken ! Thanks for coming back here with the reason and solution to the issue. It is really nice to have people who collaborate here.

Come share with us again!