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Why does my JIRA description field not update on a confluence page after I make changes to the issue

Joe Garcia
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September 20, 2021

I inserted a JIRA issue (displaying the description field) into my confluence page and saved the page.

I went back into that issue, updated the description field and saved my changes.  

When I went back to confluence and refreshed the page, the updates did not show.

What I am doing incorrectly?  I thought the macro would automatically pull the latest data in the description field and display it.

3 answers

1 vote
Kishan Sharma
Community Champion
September 20, 2021

Hi @Joe Garcia Welcome to the Atlassian Community!

I would recommend that you report this issue to your site administrator, who can log a ticket with the Cloud Support team who can check the log files and determine the reason as to why this is not working.

Joe Garcia
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September 29, 2021

Thanks for the feedback @Kishan Sharma !

0 votes
Elvira Kurti June 27, 2023

I have the same issue and it is 2023 now!

0 votes
Alexander Bondarev
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September 20, 2021

Hi,  @Joe Garcia !

It is really strange because you are right - it should update automatically.

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