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Woah! Something went wrong! Starting...

Joe Nicholson
Joe Nicholson
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January 10, 2016

Hi Guys

When I try to create a backup on my Atlassian cloud hosted Confluence I get the message 'Woah! Something went wrong! Starting...' and can't go any further.

Cheers!

Joe

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 10, 2016

You'll need to read logs to work that one out, but you can't do that on Cloud.

Raise this with Cloud Support, so they can take a look and get it fixed for you - https://support.atlassian.com

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Joe Nicholson
Joe Nicholson
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January 10, 2016

Thanks for that, Nic.  Will do!

 

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Raymond Bartolome
Raymond Bartolome
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January 10, 2016

Hi there, we are still experiencing the issue, would you be able to update us with the fix please.

 

Thanks,

Raymond 

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barnesy
barnesy
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Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2016

The release is going out Monday (so in the next 12-24 hours)

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barnesy
barnesy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2016

There is an issue relating to this error. It has been resolved and will be rolled out to your Cloud service shortly.

Ref: https://jira.atlassian.com/browse/CONF-40357

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