Good afternoon,
We can't download spreadsheets that have plus signs in the file name. For example:
We've had this problem twice now with two different files.
The resolution is to remove all the plus signs, then re-attach the file.
I can't see anything on this as a bug, has anybody got any ideas why this happens?
Cheers,
Hey Mick,
Have a look at those bug reports:
https://jira.atlassian.com/browse/CONF-4602
https://jira.atlassian.com/browse/CONF-4503
https://jira.atlassian.com/browse/CONF-4460
https://jira.atlassian.com/browse/CONF-5193
Please let us know how it goes.
Cheers!
Jeison,
thanks for the info. These certainly relate to this issue, but I think this is the most recent version of this problem:
https://jira.atlassian.com/browse/CONF-22338 (Thanks to Tony in Amsterdam for this link.)
It's a known bug, so I'll close this question.
Cheers.
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Rename the file without the "+" characters.
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