confluence cli timeout (on-demand)

[Robert Bridenbecker]

Hi, we've been using the Confluence CLI tool for a while to export wiki pages to HTML. It stopped working in the past couple weeks:

./confluence.sh -a exportSpace -s https:/<mydomain>.jira.com/wiki -u <user> -p <pwd> --space TSUD -f docs.zip --exportType HTML

Remote error: (504)Gateway Time-out

I thought it was related to an On-Demand update, but now I'm not sure.

We have been using atlassian-cli-2.5.0, but I also tried atlassian-cli-3.3.0 and got the same result. I've tried from a few different machines/networks over the past couple weeks, but always the timeout error.

Is the timeout in the web server, or the CLI script? Any suggestions are appreciated. Thanks --rob

[Robert Bridenbecker · Accepted solution]

Timeout is 60 seconds.

I exported Confluence from On-Demand and imported it to a local server, and I am able to export fine from the local server. So I don't think there is any problem with your CLI tool, probably a web server timeout.

[David Rodriguez]

I also have the same problem using atlassian-cli-2.6.0 as of this week. The file has 4 tables and if I reduce the file content it works fine.

[Bob Swift]

Export space can take a while. It could be it is just taking more time than before. Try using the connectionTimeout parameter.

[Robert Bridenbecker]

connectionTimeout doesn't seem to have any effect. I think the server side is what is timing out (onDemand)

Here is the connection string with the timeout parameter

./atlassian-cli-3.3.0/confluence.sh -a exportSpace -s https://iontorrent.jira.com/wiki -u ts-export -p ts-export --connectionTimeout 0 --space TSUD -f docs.zip --exportType HTML

Previously, it was failing intermittently so I would retry until it worked. But now it's failing 100% of the time with (504) error. The size of our data has probably increased over time.

[Bob Swift]

How long before the timeout? Run with --debug and verify it times out before the url to the file is generated. Maybe Atlassian might have some ideas on any way to work around that.