draw.io export to pdf or word

[Mario Fanck]

Draw.io diagramm is on a confluence page. When i export the page to pdf from confluence no clipart or images appear in the exported pdf. Any ideas? Thank you Mario

[David Benson _draw_io_]

Please submit a ticket at support@draw.io so we can get logs from you. Thanks.

[Mario Fanck]

yes, the latest on both. the path is

for test, confluencet.domain.de

for prod, confluence.domain.de 

[David Benson _draw_io_]

Identical versions, i.e. the latest on both? Is the test env on the root of a domain and production has a path any the root domain? i.e. domain.com/somepath

[Mario Fanck]

Thank you for your fast response.

In test environment ok.

In productiv not ok.

Identical versions.

[David Benson _draw_io_]

Upgrade draw.io to latest and try again please.

[Mario Fanck]

draw.io = 6.0.3.0

confluence = 5.9.1

[Boris]

What version of Confluence and draw.io plugin are you using?

[Brian Donaldson]

windows 10