Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

how do i get an access to Confluence?

nfedulov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 13, 2025

unable to login with cisco email, how do i get an access?

 

2 answers

1 vote
Anwesha Pan (TCS)
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 13, 2025

Hi @nfedulov 👋

Welcome to the community! And so sorry to know that you are unable to access Confluence. You can try the below steps : 

✨ You can log in to your Atlassian account by going to id.atlassian.com/login

Please go through this wiki to understand more about the SSO Login which usually provided the companies.

If your admin has set up SAML single sign-on, log in to your Atlassian account by authenticating through your company’s identity provider.To log in with SAML single sign-on:

  1. Go to id.atlassian.com/login.
    For Atlassian Government users: Go to http://id.atlassian-us-gov-mod.com/login.
  2. Enter your email address and select Continue.
  3. Authenticate through your company’s identity provider if needed.

You can also refer this document to Troubleshoot login issues with your Atlassian account  

I hope this resolves your issue.

Thanks,
Anwesha

0 votes
Barbara Szczesniak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 14, 2025

@nfedulov In addition to the information provided by @Anwesha Pan (TCS), your Admin still needs to add you as a user to your Confluence instance—I think you should receive an email about your access when they do this. You might want to contact your Atlassian or Confluence administrator to ensure that you have been granted access to Confluence.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events