Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

invitation for new employee is not sent

ILJUN LEE September 15, 2021

Hi,

 

The eunjae.lee@antpinion.com can't get the verification mail.

 

 

 

Screen Shot 2021-09-15 at 10.15.51 PM.png

 

4 answers

1 accepted

0 votes
Answer accepted
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 30, 2021

Hi @ILJUN LEE ,

I saw your other question and just wanted to follow up here as well. The email address listed was on an internal list that prevented our mail service from delivering the invitation correctly, as Gmail had previously told our mail service that there was no mailbox at that address. The error has been cleared on Atlassian's end and additional invitations should go through now.

Cheers,
Daniel | Atlassian Support

ILJUN LEE September 30, 2021

thanks, it works now.

0 votes
ILJUN LEE September 30, 2021

this is been more then 2 weeks.

Do you have any update for this?

0 votes
Mayur Jadhav
Community Champion
September 15, 2021

Hi @ILJUN LEE 

Welcome to the Atlassian Community!!

Yes exactly many customers are facing same issue like they are not getting emails.

0 votes
Kishan Sharma
Community Champion
September 15, 2021

Hi @ILJUN LEE Welcome to the Atlassian Community!

Seems like there was an incident which has affected many customers and it is still being investigated. Refer this link.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events