issue with Office Connector plugin, allways thinks the document has been changed

[Deleted user]

Hi, i have an issue with the Office Connector plugin. I can open and edit a document just fine. Office then just refuses to save it. The error says that the document has been edited by another user, wich is not the case, and that it needs to sync first. This could be a timezone issue.

thanks

Christian

[Mirek · Accepted solution]

Hi Christian,

There could be a lot o reasons that you cannot save your Office file back again to Confluence... It mostly depends on your local configuration. Please check below documentation in order to find the root couse of it:

https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Read-Only+problems+in+the+Office+Connector

I hope that will help.

Best Regards,

Mirek