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repeated loading with error on open

TGS France - Nicolas LORY June 10, 2020

Hello,
when I call Confluence on LAN URL, all it's OK. The Home page load on Recently worked.

when I load Confluence by the WAN URL, the home page load on Recently worked repeated loading with a error popup on right up corner "looks like your session has been lost"

If I clicked on people button, loading stopped and I can use Confluence normally. If I click on home page, the repeated loading restart with the error message.

no logs in Confluence logs directory

2 answers

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TGS France - Nicolas LORY June 12, 2020

The Solution is on Sophos UTM.

I've found this :

we are also using a Sophos UTM. We have set an exeption for the

               Protocol violations

               SQL injection attacks

               XSS attacks

Skip this for the Pages

               /pages*

And now, the load is correct.

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June 10, 2020

@TGS France - Nicolas LORY 

The only and correct way is to load the confluence with the URL that is entered as Server Base Url in the General configuration.
As a workaround, the confluence can still be called up on the confluence server with localhost: portnumber.
Works even if https brings an error.

TGS France - Nicolas LORY June 12, 2020

It's correct but when I put the WAN URL in Server base URL I've the same problem.

The Solution is on Sophos UTM.

I've found this :

we are also using a Sophos UTM. We have set an exeption for the

               Protocol violations

               SQL injection attacks

               XSS attacks

Skip this for the Pages

               /pages*

And now, the load is correct.

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