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Receiving unclear emails regarding Confluence registration

arkadi kaplon July 29, 2025

I manage the knowledge base system in my organization. It's a public KB, and most of its users are not system users. Lately, I've been receiving unclear notifications suggesting that some employees are registering to the system. However, when I check with them, they claim they haven't taken any action. Despite this, the system still sends me an email. Screenshot attached.
Has anyone encountered this issue?

Untitled.png

2 answers

3 votes
Sebastian Krzewiński
Community Champion
July 30, 2025

Hi @arkadi kaplon 

 

It will be good to discuss it with Atlassian. Looks like a case for them. I requested for Atlassian support assistance here.

 

Regards,

Seba

1 vote
Roberto M_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 30, 2025

Hey @arkadi kaplon 

Thank you for raising this issue with us on Atlassian Community.

To better review and assist you with this matter, I've created a support ticket on your behalf. Please be on the lookout for an email with the ticket number.

Stay safe and healthy!

Roberto D. M.
Cloud Support Engineer ~ Confluence

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