Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Removed user from Confluence space but still receiving emails

Jill Solovey May 2, 2018

A user was removed from a space that they were watching.  However, they are still receiving emails.  How do we make this stop?

2 answers

1 vote
Ollie Guan
Community Champion
May 2, 2018

Pls Check if the user is Watching a particular page in this space

http://xxx/users/viewnotifications.action

Jonathan Smith
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 3, 2018

If this is the case, I am surprised space permissions didn't stop watched page notifications from being sent.

Jill Solovey May 3, 2018

Yes, they are watching a page.  For security reasons they have been removed from the space.  Does that mean when we remove users we need to also remove them from anything they are watching?  YIKES!!!!  what a NIGHTMARE!

Jill Solovey May 4, 2018

@Ollie Guan are you implying that this is known behavior?  is an issue logged an I up vote?

0 votes
Jonathan Smith
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 3, 2018

@Jill SoloveyI doubt this is your case, but when we implemented Confluence, people manually created accounts. Soon after, we hooked up to active directory.

If they did not put in their same username both times, then they would have 2 accounts.

The secondary account (which is also watching the page/space) might still be in your space permissions.

Personally I would follow up with the user and check their watched pages as noted by @Ollie Guan 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events