Request to Activate Old Editor Template

[Sascha]

Hi! I'd like to activate the old editor template for all confluence instances connected to my account (there two of them). 

@Shannon S asked me to raise a ticket, here it is (or are questions != community tickets) - see https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_reply&utm_content=topic

Thanks

[Shannon S · Accepted solution]

Hello Sascha,

Thank you for raising this new thread per my recommendation! It looks like you were able to get a ticket created with support in the meantime, and my colleague is now helping you with your request.

To clarify, if your Cloud site has Standard Support or higher, then you can use the support portal that @Nic Brough -Adaptavist- referred to. (Reference: Atlassian Support Offerings).

In your case, since you mentioned in the other thread that your site is a Cloud Free account, then creating a new question here on Community as I instructed you to do is the right way to get in touch with support. My apologies for the confusion!

I'll be watching your support case in the meantime, in case there are any issues.

Take care, and have a pleasant weekend.

Shannon

[Nic Brough -Adaptavist-]

Community posts are not issues.  You'll need to raise this as an issue with Atlassian, from https://support.atlassian.com/contact