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Retention rules - attachments deleted

Khloe Salmon February 16, 2023

Hi all,

 

I wondered if anyone can shed some light on this!

  • I'm wanting to put retention rules in place but decided to do this on our test environment first.
  • My understanding is that only versions of pages and attachments would be deleted, not the page or attachment itself.
  • However, I recorded 62,386 attachments before the retention rules, and then 62,349 after - I had not expected this to change. Does anyone know why a few have been deleted?

The only exception I can think of, is that the attachment was only on a version of a page that has now been deleted because of the rules!

 

Any input much appreciated! I know it's not a huge number of attachments that have went missing but want to be confident before putting them in place in our live environment.

 

Many thanks

Khloe

1 answer

0 votes
Brant Schroeder
Community Champion
February 20, 2023

@Khloe Salmon it depends on the retention rule you setup.  Attachments can have versions.  If you did not protect those versions, the default rule, then they will be deleted.

Khloe Salmon February 21, 2023

Thanks for the reply!

I did put a retention rule on attachments, delete versions older than 3 years.

However, as I understand it, this should not have reduced the total number of attachments, as it would only delete versions, and not if it was the only version?

Very puzzled!

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