SAML SSO failed - Confluence

[Krishna Kumar Yadav]

Hi All,

We had recently copied all the confluence data from dev to test environment. SAML SSO configuration were also copied as part of copy. After this activity, we are not able to login using SSO and displays below error. we have updated all the configuration of test environment.

Handling SAML-message failed: no UserID found in attribute UserNameAdjusted or UserNameAdjusted is not present.

Kindly assist to resolve this issue.

[David at David Simpson Apps]

SAML SSO is not out of the box functionality for Confluence Server, so here are the steps for help:

1. Go to Confluence Admin | Manage Apps and locate your SAML SSO app
2. Expand the listing and click on Support and issues to find out about their support 
3. Ask the relevant vendor for support

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Here's a list of SAML SSO apps that it might be:
https://marketplace.atlassian.com/search?product=confluence&query=SAML