SSL issue on confluence 6.11

[Dhanesh Balakrishna]

Hi All,

We are seeing below  error message in our logs confluence and it keeps appearing everyday.

"Confluence Quicknav Gadget displays "gadget-quicknav-search" as default search value"

Below link says it is due to an SSL error.

https://confluence.atlassian.com/confkb/confluence-quicknav-gadget-displays-gadget-quicknav-search-as-default-search-value-794372434.html

SSL is working fine for us, we use .pfx store instead of javastore. Also we have checked our rootCA certificate is available in <confluencehome>\jre\lib\security\cacerts.  Do we need to import intermediateCA also ?

Can anybody please help to fix this issue ?

Many Thanks,

DhaneshB

[Shannon S]

Hi Dhanhesh,

Yes, you will want to have a look at this article to resolve your issue:

• Unable to Connect to SSL Services due to PKIX Path Building Failed

If you walk through the steps of this article, your SSL issue should be resolved.

Can you give it a try and let us know how it goes?

Regards,

Shannon