Send email when a user is assigned an action in Confluence?

[Bruce Fint]

Is there any way to generate a notification to a user when they are assigned an Action item? In Jira, assigning sends email and the @mention generates an email, but that doesn't seem to be the case in Confluence? 

[John Funk]

Hi Bruce,

If a user is mentioned with "@username" in an action item, they should receive an email notification. Are you saying that is not happening? 

[Bill Sheboy]

Hi @Bruce Fint 

My understanding is actions (called Tasks in Confluence) operate using mentions, and so if the user is watching Jira / Confluence, I believe they will be notified.

If not, you could create an automation rule with the Task Created trigger, and notify the correct person using the Send Email action using the properties of the Task:

https://support.atlassian.com/cloud-automation/docs/smart-values-in-confluence-automation/#Task-properties

Kind regards,
Bill