Simplifying notification for multiple recipients upon new page creation

[Chiranth]

We have a Confluence Cloud implementation with upwards of 50 users spread across engineering, product management, client implementation projects, and customer service.

When a developer on my team publishes a page to Confluence (typical use case is that of a release notification), I want them to notify other Confluence users -- approximately 25 of them.  And it's quite error-prone and inefficient to list out the 25 people by their handles.

Now, all of these people are available on Microsoft Teams.

Is there a way to:

1. EITHER Create a distribution list from within Confluence so that all required recipients get notified through a single handle,
2. OR push an event to Teams via a webhook so that I can manage the recipients list on Teams. They can click through and access the Confluence URL from the Teams channel?

I've already tried setting up MicrosoftTeams Confluence Connector Lite (https://solutionsbytext.atlassian.net/wiki/marketplace/discover/app/confluence-microsoft-teams-connector-lite) but that doesn't send alerts for new page creations: it sends out alerts only for page updates.

Any suggestions?

Edits:

• We are using Confluence Cloud

[Connor · Accepted solution]

Hi @Chiranth I can think of a few methods, some better than others. 

1. Add all of the desired users to the Watchers list of each Space that pages will be created in.
   • Note: Users can remove themselves from watching a Space, so this might not be ideal.
2. Create a Team that includes all the users you want to notify. Then you have these options available to you, which I've ordered from best to worst in my opinion.
   • When creating a new page @mention the Team on the page
   • After creating the page, click the blue Share button, and share the page with the Team.
   • After creating the page, @mention the Team in a page comment.
   • Note: downside to this is your users would need to remember to @mention or share the page.
3. Create an automation rule that triggers when a page is published and sends an email to the desired users, or sends a message to a Microsoft Teams channel via webhook.
4. Install the Atlassian official Confluence Cloud for Microsoft Teams app (This option would coincide with option 1 above)
   • Instruct all of the desired users to configure the notification settings of the Confluence Cloud for Microsoft Teams app and enable the Page created in a space you're watching notification.
   • Note: This has the same negative as option 1 above, plus also requires each user to configure the notifications for the Confluence Cloud for Microsoft Teams app.
   • I do recommend using this official app though, I have personally found it useful for keeping track of changes in Confluence.

In my opinion, I think a combination of option 2 and 3 is the easiest to setup and manage. The Atlassian team you create can be used in Jira/JSM and other Atlassian products, so you could get more functionality out of it than just page notifications. And option 3 would ensure the notification (email and/or Teams message) gets sent, without having to rely on users remembering to @mention or share the page with the team.

[Chiranth]

Connor, thank you so much for your detailed response.

I've gone ahead with Option 2 for now. 

Thanks again!