Space home page permissions

[Neil Bell]

I have a situation where the existing home page has been treated as a standard child page and has been restricted, this has created an issue where an administrator cannot access this space or child pages despite adding themselves into the permissions manually.

I have tried modifying groups and injecting permission into parent groups but it seems to be down to the fact that the space home page has been locked down with restrictions.

[Neil Bell · Accepted solution]

I have fixed it, I was an admin but not at the tenant level, I can now see the admin key functionality for restricted spaces...Thank you

Neil

[Andy Gladstone · Accepted solution]

@Neil Bell Welcome to Confluence! On the plan level you are on, you should have access to Admin Key to be able to override any permissions, access the page, and update the permissions.

https://support.atlassian.com/confluence-cloud/docs/bypass-access-restrictions-on-a-page-with-admin-key/

Have you been able to follow these steps?

[Neil Bell]

I don't get the admin key dialog box so I cannot follow these instructions

[Andy Gladstone]

There are different admins in Confluence Cloud. 

https://support.atlassian.com/user-management/docs/create-and-update-groups/?_ga=2.98598750.1971691628.1506893560-1149726608.1504687600

Do you know which classification you have? You need to be a Site Admin to use the Admin Key.

[Neil Bell]

I don't get the admin key dialog box so I cannot follow these instructions

[Neil Bell]

Additionally I am supposed to be able to use an admin key, I don't see that option despite being on premium